ABOUT

PROFESSIONALISM

We will always act in a timely manner, follow the industry approved correct process & endeavour to provide the best possible service to our clients, leading to successful, stress-free transactions

INTEGRITY

We put ourselves in your shoes...everyone wants respect and honesty when dealing with such a large financial and emotional transaction - we treat you like we would like to be treated

COMMUNICATION

We will keep in touch - this is the most common gripe that clients have with estate agents - we have both automated systems that keep you up to date, but also our personal service.

The Story of Chalmers

Chalmers Agency launched in October 2022 taking over from M-Estates, as the only estate agent in Stock, that had been run by Michael Melleney for over 20 years in the village. Mandy & Michael have been friends since Michael helped Mandy find and buy her dream home in Stock (this can take some time!) so she knows how it feels to be looking for the right property.

Chalmers was Mandy's father's scottish middle name - he was a very succesful business man, who valued honesty & integrity along with building life long relationships with the people he dealt with. This is the ethos we have at Chalmers today, doing things differently for our clients.

And here is Benji, our company dog x

Mandy Baker

After 20 years running a company with family at Baker Labels, Mandy has a comprehensive knowledge of all aspects of business, she brings a wealth of knowledge & experience to the table that helps run an Estate Agency.

"My passion is learning about humans and their behaviour which is what being an estate agent is largely about - understanding clients' needs & wants, understanding when someone is committed to the deal, understanding when things get stressful & ultimately sometimes leads to negotiations falling through and how this can affect a client"

Mandy's vision for Chalmers is to be a life-time property partner, bringing truth and integrity to an industry that has suffered a bad reputation over many years. Chalmers is client-focused and working with many other companies to make the house buying & selling experience better for clients in Essex.

Growing a team with the same values & mission to grow Chalmers and expand through Essex is the next goal.

Testimonials

"We used Chalmers to sell our house in Upminster, as we had been very impressed with their approach when we had attended a couple of viewings for properties in Stock.

Mandy is very knowledgeable and provided excellent customer service throughout the whole process. She helped us identify a couple of potential houses that we were looking to buy, as well as managing the sale of our house impeccably.

In terms of marketing our own property, the whole process was very smooth and painless with the photographs and marketing of our house of very high quality. We would highly recommend using Chalmers whether you are looking to buy or sell a property."

RB, Vendor

"Having been the one to liaise with estate agents during our search for a home, the service you provide is proactive, organised, honest & with high integrity.

You always returned my calls, bookings to view were spot on & your knowledge of the area was amazing.

Your competitors treated us like we were not serious house hunters and a bit of a pain so that is why I would have no problem in recommending Chalmers.."